We configure and customise systems from a wide range of options according to the needs of every client we work with. We cover your entire range of business functions and share our experience throughout the journey. We can also custom build especially for your needs on top of a CRM to get a workflow that’s exactly right for your business.
Capture your leads from multiple sources, e.g. website, Facebook, calls, etc., in one centralised system. Eliminate silos within your organisation with integrations to business applications. Keep all your data in sync with other systems to get 360-degree view of your customers and for smarter decisions.
Customers expect a seamless experience. This can be only be achieved if your CRM is rightly configured, without any gaps. To get you better results, we analyse the setup and check for any issues that may be causing roadblocks for your team to be more productive and efficient.
We help you in CRM adoption by optimising the system for your users to have a consistently superior experience.
Our certified CRM customisation experts help your business set up the system as per your needs and integrate using APIs with other systems to enable a one-stop shop platform that caters to all of your operational needs.
With customised functionality, you will find it easier to grow your business, automate processes, collect accurate data and use it for reporting, collaboration, and improving internal processes.
“RAA were fortunate enough to have selected QTECX to be their implementation partner. This project provided the RAA business with an automated and extremely effective way of managing claim emails for the organisation. QTECX provided the business with multiple options to achieve our requirements, options RAA did not think possible! We were highly impressed by their technical knowledge of the product and the way they continuously went above and beyond to ensure the customer ended up with a quality product. Their technical support during and post the go-live was immediate and efficient and ensured no online impact to the business. The best decision I made for this project was to hire QTECX!
I would highly recommend QTECX as an implementation partner for your organisation.”
“The Central Innovation team has been dealing with QTECX team extensively and we have found them to be highly engaged, the quality of the work is excellent, they have in-depth product knowledge, very good contact with the vendor which helps in escalating critical issues and they have been a very reliable partner in this journey.”
“We have been working with QTECX Solutions for more than a year now. We would definitely be comfortable recommending them to other businesses. The level of support, especially post implementation is second to none. QTECX will always go above and beyond to ensure our questions are answered and follow up with the supplier on our behalf for a favourable result. With their assistance and professional advice we’ve streamlined many time consuming manual processes and are now working more efficiently.”