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Privacy Policy

QTECX Solutions Pty Ltd ("QTECX Solutions") is committed to protecting your privacy. This privacy policy sets out the type of information we collect, whom we may share it with.

QTECX Solutions is committed to ensuring that your privacy is protected. QTECX Solutions may change or update this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated on 1 July 2019.

Below is the information that we may collect.
• Name, company name and website URL
• Mailing address, email address and phone number
• Other information relevant to customer enquiries

What we do with the information we collect.
We require this information about you to enable us to provide you with a service, and for the following reasons:
• To communicate with you by email and/or phone.
• To do business dealings with you.
• To improve our products and services.
• We may send educational emails, promotional emails about new products, special offers or other information, which we think you may find interesting.
• To investigate any complaints about QTECX Solutions.

The use of personal information remains confidential at all times. Our staff members are bound by the strict duties of confidentiality to its clients. The collection and use of personal information will only be done in compliance with this Statement. We shall request your consent, in writing if necessary, if it is collected or used in any other way. In some circumstances, consent to the collection and use of personal information may be implied. For instance, where an individual gives us information after being fully advised of how it will be used.

Disclosure of Personal Information
QTECX Solutions does not sell or trade personal information or allow third parties to use that personal information for their own purposes. There may be occasions where external contractors or suppliers will need to assist our office with information handling, for instance, off-site storage or electronic database management. Any information accessed by third parties will be limited access and we ensure that those suppliers and contractors are also bound by duties of confidentiality and privacy. We also request that our clients confirm that they have made their own disclosures or obtained consents before they pass any personal information to us.

Security
We take reasonable steps to protect your personal information and don’t disclose any personal information to any third party. In order to prevent unauthorised access or disclosure, we have put in place security policies and user credentials that safeguard and secure any information we share within the company. However, whilst we will take reasonable steps to protect your personal information, data transmission over the internet cannot be guaranteed as completely secure.

It is our policy that upon request by the client we destroy all personal information once there is no longer a legal or business need to retain that information. Although our IT systems are password protected and whilst we take reasonable steps to protect your personal information, the use of electronic mail is not private given the nature of technology. It is possible that e-mail that is transmitted over the internet can be viewed, copied or amended with the requisite skill.

How we use cookies
We may use cookies on our website to maintain user sessions (e.g. if you subscribe to the site to gain access, we use cookies so when you next visit you do not need to re-enter your details). Like most web site providers, we generate statistics about how many people visit our site and what they look at. We use web logs and cookies to do this. This enables us to keep our site relevant and useful. However, generally this information will not identify you.

Most web browsers are set by default to accept cookies. However, if you do not wish to receive cookies you may set your browser to refuse cookies.

Regarding personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.

The general use of the QTECX Solutions website does not require the disclosure of your personal information.

If you have any question or comments about our Privacy Statement, or if you wish to make a complaint about how QTECX Solutions has handled your personal information, please contact us on the address below or fill out our Contact Us form:

QTECX Solutions Pty Ltd
Suite 2, B1/101 Rookwood Rd
Yagoona, NSW 2199